Do you need more informations? Check out our FAQs!

    Frequently Asked Questions

    Delivery charges for orders from the Online Shop?

    NO. It’s as simple as that! We’ve decided to remove all shipping charges. So, you only pay the displayed price for each product.

    How long will delivery take?

    Although we process your order within a maximum of 48 hours and proceed to ship it to our delivery partner, delays may occur due to the large number of orders or factors beyond our control such as the COVID19 pandemic.

    What exactly happens after ordering?

    After placing your order, we start processing it within 48h. We have strict policy to ship your package to one of our delivery partner within 48h. Our partner take in charge your package and start the shipping process. Usually, products are delivered within 15 days. However, some delays may occur due to COVID-19.

    Do I receive an invoice for my order?

    You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.

    Do you have questions about how we can help your company?

    Send us an email and we’ll get in touch shortly.